Refund policy

At Live With Style (A Unit of Shikhit Exports), each product is carefully curated and crafted with the highest standards of quality. Please read our policy below before placing your order.

Important Notice: Return requests must be initiated within 7 days of delivery. Any transit damage or missing items must be reported within 48 hours. Please do not return any parcel without prior authorization.

1. Return Eligibility & Conditions

We accept returns on eligible standard products within 7 calendar days from the date of recorded delivery. To qualify for a return or replacement:

• The item must be completely unused, unworn, unwashed, and in pristine condition.
• Original product tags, brand packaging, boxes, and protective covers must remain intact.
• The product must not show any signs of alterations, makeup stains, or usage.
• A valid proof of purchase (Order ID / Invoice) is required.

2. How to Request a Return or Exchange

To ensure a smooth process, please follow these simple steps:

3. Damaged, Defective, or Incorrect Items

If your package arrives damaged, altered, or containing an incorrect item, please notify us within 48 hours of delivery:

• Provide high-resolution photos/videos of the damaged merchandise and the packaging box.
• Retain all outer cartons and packing materials until our quality control team completes the assessment.
• Upon verification, LWS will arrange a complimentary replacement or process a full refund.

4. Inspection, Refunds & Exchanges

Inspection: All returned items undergo quality control inspection upon arrival. If the item shows signs of wear, damage, or missing tags, the return will be rejected and sent back at the client's expense.

Refund Process: Once approved, your refund will be credited to your original payment method within 7–10 business days. (Original courier shipping fees are non-refundable unless the return was due to an error on our part).

Exchanges: Size or variant exchanges are subject to stock availability. Please reach out to our team beforehand to confirm alternate size availability.

Corporate Contact Details

Please reach out to our authorized support desks for immediate assistance: