Frequently Asked Questions


Welcome to LWS (Live With Style). Find quick answers regarding our luxury fashion, bespoke art, custom orders, shipping, and return policies below.

About LWS & Our Products

What is LWS and are you connected to Shikhit Exports?

LWS (Live With Style) is a luxury fashion and lifestyle brand specializing in premium clothing, artificial jewellery, and exclusive resin art pieces. LWS is a principal brand of Shikhit Exports (Established 1984), based out of East of Kailash, New Delhi, India.

What products do you offer?

Our curated portfolio includes:

  • Luxury fashion, gowns, and bespoke occasion wear.
  • Premium artificial jewellery (Saral Craft).
  • Handcrafted resin artwork, paintings, and decorative wall pieces.
  • Customized photo frames and personalized premium gifts.
Will my product look exactly like the online photos?

While we make every effort to display colors and details accurately, minor variations may occur. This is particularly true for our handcrafted art, resin creations, and limited-edition garments, making every piece uniquely yours. Colors may also vary slightly depending on your screen settings.

How are fragile items packaged?

We take pride in secure delivery. Fragile art pieces, custom paintings, and premium frames are packaged with specialized, high-grade shock-absorbent multi-layered padding to ensure they arrive in pristine condition.

Shipping & Delivery

What are your processing and delivery timelines?

Processing timelines vary based on the item type:

  • Ready-to-Ship Items: Dispatched within 1–3 business days.
  • Bespoke / Custom Orders: Processed within 7–21 business days, depending on custom requirements.

Once dispatched, standard delivery within India takes approximately 3–7 business days.

Do you offer express shipping or international delivery?

Domestic Express: Yes. If you require express courier services within India, please contact us via WhatsApp at +91 92176 67250 before completing your order.

International Shipping: Worldwide delivery is available through our export division, Shikhit Exports. For international rates and custom delivery times, contact our export desk on WhatsApp: +91 98719 11722.

Who handles international customs duties and taxes?

Any import duties, custom clearances, taxes, or localized landing charges levied by the destination country are entirely the buyer's responsibility. These regulatory requirements are determined by foreign custom offices and are outside of LWS's control.

How do I track my shipment or change my delivery address?

Tracking: Tracking IDs will be automatically shared with you via email or WhatsApp as soon as your package is handed over to the courier partner.

Address Changes: If you need to edit your delivery address, reach out to us immediately. Once a shipment has been processed and dispatched, we are unable to alter destination details.

Cancellations, Returns & Exchanges

Can I cancel my order?

Cancellations are accepted as long as production or shipping has not initiated. For customized garments, bespoke resin art, or personalized photo frames, cancellations are not possible once raw materials are committed or creation has begun.

What is your Return Policy and which items are excluded?

Eligible standard products can be returned within 7 days of delivery, provided they are unused, unwashed, and in their original packaging with tags intact.

Non-Returnable Items: Customized designs, personalized artwork, custom frames, made-to-order gowns, bridal couture, intimate apparel, and final clearance items cannot be returned or exchanged unless they arrive damaged.

What should I do if my package arrives damaged or incorrect?

Please contact us within 48 hours of delivery. Provide your order number along with clear photos of the damaged item, outer shipping labels, and packaging. Please hold onto all boxes and tags while our team resolves the issue with a replacement or refund.

How do I request a return or exchange?

Please do not ship items back without initiating a formal request. You can start your return by reaching out to our client care team:

Bespoke Orders & Inquiries

How can I place custom orders?

We welcome custom commissions for fashion styling, custom art installations, and premium gifting collections. Please message us directly on WhatsApp at +91 92176 67250 to discuss your requirements directly with our design leads.

Corporate Contact Details

Have more questions? Reach out to our dedicated support teams directly:

Live With Style (Retail & Client Support)

Mobile / WhatsApp: +91 92176 67250

Email: info@livewithstyle.in

Website: www.livewithstyle.in

Shikhit Exports (International & Corporate)

LWS Plaza, No. 3 & 4, C Block Mini Market,
East of Kailash, New Delhi – 110065, India

Mobile / WhatsApp: +91 98719 11722

Phone & Fax: 011-4275 4101

Email: info@shikhitexports.com